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Great careers are built at CareWell Urgent Care. We understand that talented health care professionals appreciate having options. We are proud to offer our team members many career and lifestyle choices throughout our locations. Apply today, this could be the perfect opportunity for you!

Full time employees work 3 scheduled shifts a week from 8am - 8pm, and every other weekend (Saturday and Sunday) from 8am - 8pm
Part time employees work 1 or 2 scheduled shifts a week from 8 am - 8pm, and 1 scheduled weekened a month (Saturday and Sunday) from 8am - 8pm

Full time employees are eligible for the below benefits

3 weeks of PTO
401K with a Safe Harbor Match (Match money is immediately vested; no vesting schedule to wait for)
Group Health, Dental and Vision Insurance
Short Term and Long Term Disability Insurance (100% paid for by CareWell)
Basic Life Insurance (100% paid for by CareWell)
Voluntary Life Insurance

All employees are eligible to enroll in our 401K with a Safe Harbor Match!

CareWell Urgent Care is healthcare, available when you need it, without an appointment. We see patients of all ages including pediatrics. Our medical staff are members of your community who work in close collaboration with your healthcare team.

Our physician-led clinical teams have great communication skills and work hard to answer every question and make every patient feel at ease.

We take a personal interest in your health and keep you informed about flu shots, vaccinations and health screenings that may benefit you and your family.

CareWell Urgent Care’s comprehensive approach to urgent care includes on-site labs, x-ray capabilities and dispensing of common medications. We’ll even send your visit summary to your primary care doctor or a specialist.

Prompt, quality care from the moment you walk in, through your recovery and beyond—that’s CareWell Urgent Care’s approach to patient care that focuses on YOU.

We adhere to all health & safety guidelines to promote a healthy environment, no smoking (including cigarettes or vapes) on any CareWell premise.

Regional Practice Manager

Worcester, MA

Full Time

Manager/Supervisor

CareWell Urgent Care, an Emergence Health Holdings organization, was founded by physicians with a mission to deliver innovative, accessible, and exceptional healthcare. We are building a team of professionals dedicated to meeting the needs of our communities. CareWell Urgent Care is a patient-focused organization with a strong emphasis on teamwork, who upholds the highest ethical standards and treats all with compassion.

The Regional Practice Manager will oversee both of our centers located on: Greenwood Street and Lincoln Street in Worcester, MA

A successful candidate joining our TEAM will be eligible for:

Outstanding Benefits: Medical, Dental and Vision with company paid Short Term Disability and life insurance
401(K) with no waiting period and fully vested match insurance
4 company paid urgent care visits for employees and dependents
Paid Time Off Plan
And many other perks…discounted tickets for performances and amusement parks, reduced insurance offerings and many other voluntary benefits to suit each employee’s needs.

A typical day in the life of a Regional Practice Manager, includes:

Create an environment where employees want to come to work and patients come to seek care.
Oversee day to day operations of the centers, collaborating with center clinical staff to ensure patient care.
Directly supervise all registration and clinical (non-provider) staff within the centers.
Engage and promote a positive culture within the center in alignment with company values.
Support and facilitate employee growth and development within the center and organization.
Work to achieve center KPI targets including: inventory management, patient satisfaction and access and staffing reports.
Ensure accurate inventory of medical, office, and prescription supplies; ordering as needed.
Serve as the point of contact for all facility and employee related concerns or issues to best support center and staff success.
Provide backup to registration and/or clinical tasks as needed.

What you bring to our TEAM:

Associate or bachelor’s degree in health administration or related field, preferred
3-5 years of experience in a leadership role, preferably within a healthcare setting
Strong knowledge of MS Office, EMR (Experity) and scheduling systems (When to Work)
Ability to work independently with minimal supervision

Our centers are open (7) days per week 8AM to 8PM. This is a full-time salary exempt position with the expectation of working at minimum 40 hours per week with weekend availability at least two weekends per month

We are an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

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